Terms and Conditions

Terms for using OrangeWeb.io.

These terms apply when you use our website, request a demo, or purchase OrangeWeb.io AI receptionist, AI agent, and automation services.

Last updated: July 4, 2026

Agreement

Using our services means accepting these terms.

By accessing OrangeWeb.io, submitting information, booking a demo, or using our services, you agree to these Terms and Conditions and our Privacy Policy. If you do not agree, do not use the website or services.

Services

AI receptionist and automation work.

1Setup and configuration

We may configure AI agents, scripts, intake flows, call routing, booking logic, automations, integrations, and follow-up workflows based on information you provide.

2Customer responsibility

You are responsible for the accuracy of business information, policies, availability, compliance requirements, and instructions you provide to us.

3No guaranteed outcome

We work to improve responsiveness and operations, but we do not guarantee specific revenue, lead, booking, ranking, uptime, or business results.

Acceptable use

Use services lawfully and responsibly.

Lawful use

You agree not to use OrangeWeb.io services for unlawful, misleading, abusive, harassing, fraudulent, spam, or unauthorized activities.

Permissions

You must have the rights and permissions needed for any data, phone numbers, recordings, customer information, third-party tools, or content you ask us to process or connect.

Human review

AI outputs can be imperfect. You are responsible for reviewing important decisions, regulated communications, and sensitive customer interactions when needed.

Healthcare and regulated use

If your business is subject to healthcare, privacy, consumer protection, recording, marketing, or industry-specific rules, you are responsible for telling us and ensuring your use complies with those rules.

Payments and cancellation

Billing terms depend on your selected plan.

Prices, included usage, setup, subscription terms, trials, renewals, cancellation rules, and extra charges are shown on the website, proposal, invoice, checkout page, or written agreement provided to you.

Unless stated otherwise, fees already paid are non-refundable once setup, service access, or custom work has started. You may cancel future recurring service according to the plan or agreement terms.

Third-party tools

Integrations may depend on outside providers.

Our services may connect with calendars, CRMs, messaging platforms, AI providers, hosting, payment processors, analytics, phone systems, and automation tools. We are not responsible for third-party outages, policy changes, data handling, fees, or service limits.

Limits

Liability is limited.

To the maximum extent permitted by law, OrangeWeb.io is not liable for indirect, incidental, special, consequential, or lost-profit damages. Our total liability for any claim is limited to the amount you paid to OrangeWeb.io for the service giving rise to the claim during the three months before the claim.

We may update these terms from time to time. The latest version will be posted on this page with the updated date.