Privacy Policy

How OrangeWeb.io handles information.

This policy explains how OrangeWeb.io collects, uses, and protects information when you visit our website, request a demo, or use our AI receptionist and automation services.

Last updated: July 4, 2026

Information we collect

Business and service information.

Contact details

We may collect your name, email, phone number, company name, website, and details you submit through forms, email, calls, or messages.

Service details

When we build or support AI receptionist workflows, we may process call scripts, FAQs, booking rules, customer inquiries, transcripts, summaries, lead details, and workflow data needed to provide the service.

Website usage

We may collect basic technical information such as browser type, device information, pages visited, referral source, and approximate location for analytics, security, and site improvement.

Payment and billing

Payments may be handled by third-party providers such as Stripe. We do not store full payment card details on our website.

How we use information

To deliver and improve services.

1Provide services

To respond to inquiries, schedule demos, configure AI agents, route calls, send follow-ups, and support customer workflows.

2Improve operations

To maintain our website, improve service quality, troubleshoot issues, prevent misuse, and measure performance.

3Communicate

To send service updates, requested information, onboarding details, billing notices, and relevant business communications.

Sharing and protection

We limit access to what is needed.

Service providers

We may share information with trusted providers that help us run our website, communications, payments, AI tools, hosting, analytics, and customer workflows.

Legal or safety needs

We may disclose information if required by law, to protect rights and safety, or to investigate misuse of our services.

Security

We use reasonable administrative, technical, and organizational safeguards to protect information. No online system can be guaranteed 100% secure.

Retention

We keep information only as long as reasonably needed for service delivery, legal, billing, security, and business purposes.

Your choices

Access, update, or remove information.

You may contact us to request access, correction, deletion, or restriction of your personal information where applicable. You may also opt out of non-essential marketing communications.

This policy may be updated from time to time. The latest version will be posted on this page with the updated date.